Shipping policy

At EirumHome, we are committed to delivering your order as quickly and smoothly as possible. Please review the information below regarding order processing, shipping, and delivery.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Please note that processing times may be slightly longer during holidays, promotional periods, or times of exceptionally high order volume.

Estimated Delivery Times

We work with a trusted international shipping network to ensure your order is delivered as quickly and safely as possible. Delivery times may vary depending on your destination.

• United States & Canada — 7–10 Business Days
• Europe — 10–12 Business Days
• Australia & New Zealand — 10–14 Business Days
• Rest of the World — 14–15 Business Days

These delivery estimates are provided as a guideline only and may occasionally be affected by customs procedures, carrier delays, weather conditions, or other circumstances beyond our control.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number.

Please allow up to 5–7 business days for the tracking information to become active and update within the carrier's system.

Multiple Shipments

If your order contains multiple products, they may be shipped separately to ensure the fastest possible delivery. As a result, your items may arrive in different packages and on different dates.

Customs & Import Duties

International orders may be subject to customs duties, import taxes, or other fees imposed by your local customs authority. These charges are the responsibility of the customer.

Shipping Address

Please ensure that your shipping address is accurate before placing your order.

Once an order has entered processing, we cannot guarantee that shipping details can be modified. Orders returned due to an incorrect shipping address may require an additional shipping fee before they can be resent.

Delivery Delays

Although we work with reliable shipping partners, occasional delays may occur due to customs inspections, courier operations, severe weather, public holidays, or other circumstances beyond our control.

If your order has not arrived within the estimated delivery timeframe, please don't worry. Contact our support team, and we will gladly investigate your shipment and assist you until your order arrives.

Need Assistance?

If you have any questions regarding your order, shipping, or delivery, our support team is always happy to help.

support@eirumhome.com

We aim to respond to all inquiries within 24 business hours.